ARTICLES, On My Soapbox!

Sears Continues To Call — Renewal of Warranty???


Dearest Readers:

Those of you who read my posts on a regular basis will recall the saga of my Sears issues…remember the issues I had with getting my washing machine repaired. It took over three weeks — almost two weeks JUST to get a technician out to check it to determine I needed a computer board….and then, it took over one week to get the part sent to us for the repair. What a joyous three weeks that was!

Moving on…Sears phoned me moments ago. This is at least the third time someone has called to remind me I need to purchase a new warranty for my refrigerator.

DUH!?! I asked the kind telemarketer on the phone what type of IDIOT would I be to purchase a new warranty when it takes Sears over three weeks to repair something? My Julia Sugarbaker demeanor kicked in… I reminded her that IF my refrigerator died, I would probably be told it will be ‘three weeks before we can schedule a technician to check your appliance…– due to the holidays????” That seems to be the apparently scripted response when I call the toll-free number to schedule repairs. I’ve had this history with Sears from the beginning – I’m thinking it could be about two years ago when I first used the Sears appliance repair center.

I thanked the kind lady for calling but I told her I would be a complete and total idiot to agree to buy another warranty from Sears.

Can’t help being curious WHEN they will phone me again.

“Yes…this is Julia Sugarbaker styled “Barbie” and I am so not interested in any warranties from Sears. I’ll take my chances. Besides, I can’t help being a bit curious — IF it takes three weeks to get service on a washing machine, TWICE — just HOW long would it take to get service for a refrigerator. I imagine the entire fridge would smell oh so delightful by the time they arrived. Now I ask you, Sears — why would I be so stupid as to spend my hard-earned money to waste it on Sears Warranties!”

To quote Julia Sugarbaker — I DON’T THINK SO!

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